With IRIS Field Service Management Software and Solutions you
have flexibility and scalability at your disposal.
In field service management, people and assets
are a valuable part of your business – and with more than 500
customers in field service management industries, IRIS can help you
gain visibility and control by improving your Field Service
Management and Customer Service operations.
You’ll receive every support to:
The real savings generated by IRIS Field Service Management
software have surpassed our wildest expectations.
Triton Showers PLC
- Manage individual field service, site-based,
workshop or sub-contracted labour to optimise time and skills
routinely and when responding to emergencies
- Equip front-line operatives and engineers with
essential information ‘on the move’ (location, call history,
parts needed...)
- Manage back-office functions to ensure that
competitive service is delivered at a profit
Our solutions combine a long tradition of excellence with
innovation. Satisfied customers operate in sectors ranging from the
utilities to vending-machines, store-lighting to air-conditioning.
For nearly 30 years, global service organisations and growing
businesses alike have relied on IRIS to manage their field service
engineers and maintenance technicians.
IRIS field service management
solutions offer comprehensive
support, tailored to your business
- Standard or advanced scheduling
- Call management/Helpdesk
- Client and site database information
- Equipment and assets database
- Contract management
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- Service level agreement management
- Planned preventative maintenance
- Workshop module/Repair module
- Project management
- Sub-contractor management
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